FINALISTS

Across the Business, KeyBank Creates Strategic Partnerships

Kim Manigault, EVP and CFO, Technology & Operations and Amy Brady, CIO, EVP Technology & Operations Executive at KeyBank came to the organization with the idea to elevate the business partnerships across the bank. With TBM-enabled insights into IT consumption and costs, IT, finance, and business unit owners now come together as partners, speaking a common language with aligned business goals to achieve a shared outcome. Now, as equal business partners, the conversations have shifted from costs to value, empowering everyone in the business partnership.

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Program Owner
  • Kim Manigault, EVP and CFO, Technology & Operations
  • Amy Brady, CIO, EVP Technology & Operations Executive
TBM Solutions
  • Apptio Cost Transparency
  • Apptio IT Benchmarking
Insight
  • Now, as equal business partners, the conversations at KeyBank have shifted from costs to value, empowering everyone in the business partnership. TBM enabled the transparency to see both the cost of new capabilities and the legacy apps that needed to be retired, resulting in $2.4 million in cost savings.
Outcomes
  • Became equal business partners
  • Accurate benchmarking accelerated investments
  • Created a business approach to their cloud and application portfolio
  • Moved from a DIY mentality to a standard TBM taxonomy
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