LEARN TBM

WHY DO YOU NEED
TECHNOLOGY BUSINESS MANAGEMENT (TBM)?

WHY DO YOU NEED TECHNOLOGY BUSINESS MANAGEMENT (TBM)?

Digitization. Shadow IT. Cloud Transformation. IoT. Big Data. Big technology changes spell big challenges for IT.

UNCLEAR VALUE

  • BUs don't see value in IT costs
  • BUs consume IT like it's free
  • Unclear levers for changing costs
  • Unfair allocations of costs to BUs

UNCONTROLLED COSTS

  • Run costs crowd out innovation
  • Services at risk of top-down cuts
  • IT can't justify investments
  • Accumulation of tech debt

DISCONNECTED PLANNING

  • Long budget & forecast cycles
  • Poor accuracy & accountability
  • Demand not factored into plan
  • IT cannot defend budgets

LACK OF AGILITY

  • Legacy apps mired in fixed costs
  • Few cost/quality choices for BUs
  • Service owners not empowered
  • BUs embrace shadow IT

HOW DOES TBM HELP?

Imagine a world where your business partners look to IT to drive competitive advantage and understand how to optimize value from their IT investments.

That’s the world TBM makes possible.

IT ALL STARTS WITH TRANSPARENCY

You’ve faced independent-minded or uncooperative business units that undermined or bypassed IT (often for good reason) and you reacted instinctively with new policies or controls.

But they didn’t work, and no one was happy, right?

TBM proposes a different way: radical transparency about IT costs, consumption and performance, so that BU execs can empathize with pressures you face and embrace the economic forces of supply and demand to shape their consumption and costs.

WITH BETTER TRANSPARENCY, YOU’LL...

Enable better prioritization of your IT investments in alignment with business strategy

Optimize costs from existing services, and mine savings to pay for new initiatives

Accelerate decisions and improve outcomes through the use of facts and analytics

Engage BUs in more balanced discussions of cost, performance, risk, and value

10 CORE TENETS OF TBM

Today’s technology executives have a big job to do, and the most innovative leaders are driving business value with TBM. Here are the 10 core tenets of TBM.

FOSTER A BUSINESS CULTURE IN IT

Position for Value

Define what you deliver in terms of business capabilities that are understood and valued by your business unit partners, so you can work together to improve business outcomes.

Continuously Improve

Execute a strategic roadmap for TBM maturity by integrating TBM into your day-to-day processes and thinking, so that TBM drives every value conversation with your peers.

DEVELOP SOUND FISCAL DISCIPLINES

Create Transparency

Translate your spending, consumption and capacity into meaningful perspectives for technology and business decision makers.

Shape Business Demand

Communicate costs and consumption to business units to drive informed trade-off decisions and better consumption behavior.

Deliver Value for Money

Maximize value and demonstrate industry-comparable cost-effectiveness for services and innovation you provide.

Plan & Govern

Collaborate to align your annual budget and resource plans to strategic business priorities and manage to the plan.

ENABLE THE RIGHT VALUE CONVERSATIONS

Run-the-Business Spend

Cost for Performance

Deliver technology, services and projects efficiently to the business

Business-aligned Portfolio

Optimize portfolios to deliver the most value for the level of spending

Grow-the-Business Spend

Investment in Innovation

Allocate adequate resources on new and enhanced services and on business innovation

Enterprise Agility

Help the business respond quickly to market opportunities or threats

WHO BENEFITS FROM TBM?



IT Leaders

“TBM brings business translation so you and your people can quickly decide on tradeoffs and new investments to improve competitiveness, customer engagement and the bottom line.“

Mike Brady
Global CTO
AIG



CFOs

“It changed the discussion with the CFO from, ‘We're just spending money,’ to, ‘We really are managing what we're doing.’”

Steve Adams
Exec. Director, IT Finance
Kaiser Permanente



CEOs

“All of a sudden, we had clarity. That's the benefit of TBM. It has made a major difference in our company and how we run the business.”

Dennis Gilmore
CEO
First American Financial Corp.



Business Unit Execs

“IT has shifted from being an order taker to an originator of ideas to win in the marketplace.”

Mike Brown
IT Vice President
ExxonMobil

READY?

JOIN THE TBM COUNCIL

Connect with like-minded IT leaders and receive free access to the TBM Book

READ THE TBM BOOK

The definitive manual for the management system of the modern technology-based enterprise

ATTEND THE CONFERENCE

Join us in San Diego, Nov 7-10 to network and learn from top TBM innovators

GET TBM CERTIFIED

The TBM Executive Foundation course provides practical education on applying TBM
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